This is the privacy notice of WYNNE WYNNE SOLUTIONS LTD. In this document, “we”, “our”, or “us” refer to WYNNE WYNNE SOLUTIONS LTD.  We are company number SC611777 registered in Scotland.  Our email address is: [email protected]

Introduction

A Privacy Policy is a document that sets out how a firm will deal with your information.  It is, by necessity, a formal document filled with legal terms and jargon.  It is important that you are aware of its contents.  However, it is not an easy read and is time consuming to work your way through but is important and you should make the effort to do so.

We are legally required to tell you about your rights and our obligations to you in regard to the processing and control of your business and personal information.  In order to satisfy this requirement we advise you to read the information provided at www.knowyourprivacyrights.org

What we have done below is give you 2 versions of our Privacy Policy.

• The first version is a high-level summary of what the second version says, but in plain English.
• The second version is the formal, official policy with all the legal terms and jargon.

Plain English Version

We collect information from you.  We have to store it, record it, use it, possibly share it and ultimately dispose of it.

• We only collect what you give us. We do not get information about you from anyone else.
• We store it so that we can refer to it to provide you with an efficient service. We store it in our own records and don’t share it with anyone else.
• We record it in our database of clients and in our ledgers.
• We do not share or sell your data to anyone else. The only time your information would be shared would be if we were instructed to share it with HMRC or the Police for legal reasons.  This is both unusual and unlikely.
• We will dispose of it according to legal requirements about data retention.

So, in summary:

We collect it because you give it to us, we record it because we need to access it to process it, we process it because we can’t do our job for you if we don’t, we don’t share it unless we are compelled to and we dispose of it as soon as we can.

Hopefully this puts your mind at rest about providing us with your information.  However, if you are not happy, we recommend you seek an alternative service provider.

Formal Version

This Privacy Notice is designed to inform you about all information that we record about you. It sets out the conditions under which we may process any information that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.

We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately and do not engage us as your Accountants.

We understand that visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them and will not be accessed by or shared with third parties.  We undertake to preserve the confidentiality of all information you provide to us.  Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).

We do not sell or share any information collected through our website.

The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category.  If a basis on which we process your personal information is no longer relevant we will immediately stop processing it.  If the basis changes then, if required by law, we shall notify you of the change and of any new basis under which can continue to process your information.

When you agree to our terms and conditions, a contract is formed between you and us.  In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.  We may use it in order to verify your identity for security purposes and provide you with one or more of our services.   We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our services, you provide your consent to us to process information that may be personal information.  Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies.  Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would expect us to reply.

We continue to process your information on this basis until you withdraw your consent, or it can be reasonably assumed that your consent no longer exists.  You may withdraw your consent at any time by instructing us via email.

We may process information on the basis that there is a legitimate interest, either to you or to us, of doing so.  For example, we may process your data on this basis for the purposes of:

• record-keeping for the proper and necessary administration of our company
• responding to unsolicited communication from you to which we believe you would expect a response
• information we process because we have a legal obligation

Sometimes, we must process your information in order to comply with a statutory obligation.  For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.  This may include your personal information.

Complaints

If you complain about any of the content on our website, we shall investigate your complaint.  If we feel it is justified or if we believe the law requires us to do so, we shall remove the content while we investigate. If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.

If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner’s Office. This can be done at https://ico.org.uk/concerns/

Cookies

Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.  Some cookies may last for a defined period of time, such as one day or until you close your browser: others last indefinitely.   Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.

Our website uses cookies. They are placed by software that operates on our servers.  When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose.  If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website.

We use cookies in the following ways:

• to track how you use our website
• to record whether you have seen specific messages we display on our website
• Requests by your web browser to our servers for web pages and other content on our website are recorded.

We use aggregated information to assess the popularity of the webpages on our website and how we perform in providing content to you.

Retention period for personal data

Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us (to a very maximum of 7 years);

• to provide you with the services you have requested,
• to comply with other law, including for the period demanded by our tax authorities,
• to support a claim or defence in court,
• compliance with legal requirements.